Professional Services Team - Recensione dipendente - Dipendente anonimo presso Billtrust

5,0
16 giu 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have worked at Billtrust for the past three years in Hamilton, NJ and couldn't speak higher about the culture and the people I work with. Everyone in the Professional Services department is passionate about their job and gives incredible effort to get the job done. There are no islands in the department and people expect questions, and collaboration to get clients live. The direct management team is very responsive to team members needs and is very willing to work with us on flexibility to work from home at times. There are no taboo subjects and open communication is not only welcome it is expected between team members their managers. Overall, I find Billtrust to be a great place to work, and will continue to recommend and refer people to join us. We are growing extremely rapidly which gives a lot of opportunity to grow in your career if you are hard working and willing to put in the time.

Svantaggi

Billtrust is very fast paced. Like most growing companies a 40 hour work week is not enough time to perform your job at a high level. People looking at Billtrust must be a go-getter or you will quickly fall behind the rest of your teammates. Unfortunately, what comes with rapid growth is priorities change consistently. If you are not great with change and going with the flow this can be a difficult place to work.

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ownership and drive are rewarded

Svantaggi

Lots of org changes after PE camein

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good payment platform for mid-market companies

Svantaggi

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
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