Worst Job Getting Better in my 30 year career - Still a Sweatshop - Recensione dipendente - Dipendente anonimo presso Billtrust

2,0
18 set 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Billtrust provides excellent benefits and Open PTO, meaning if you need to take Vacation or Sick Time - schedule it and take it. No accrual of time (after a number of intro months). Billtrust is very understanding of personal and family needs and are flexible and very much accommodating to the employee.

Svantaggi

Internal procedures are terrible but getting better. On the job training with some documentation but not sufficient. Currently, training is more mentor focused although all other staff is completely swamped too so getting time to train properly is difficult. Work assigned is overwhelming - in particular new staff is setup to fail. Expect to work 50-60-70 hours a week. Environment is more than fast-paced it's excessive. Colleages are all overworked and end up being rude and unprofessional because they are in such a constant hurry to get their own work done. It’s a mess. Biggest mistake of my career.

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ownership and drive are rewarded

Svantaggi

Lots of org changes after PE camein

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good payment platform for mid-market companies

Svantaggi

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

3
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