customer support - Recensione dipendente - Technical Support Analyst presso Bitsight

5,0
10 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customer support from home. BitSight strives to empathise with customers, therefore majority of customer interactions are positive ones. Easy to work with management/relatable.

Svantaggi

Not an easy product. Dedication and persistence needed for adaptation into the role and the actual product.

Esplora altre recensioni su Bitsight

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong product & great pricing

Svantaggi

Difficult to get a promotion

3,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

Svantaggi

- Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

5
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