Support to Blackbaud educational managment software - Recensione dipendente - Customer Support Representative presso Blackbaud

2,0
24 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

none that I can tell, the skills in this position do not work on others as the software they use is propetary

Svantaggi

no option to escalate to higher levels of support unless you want to be an SME or a trainer

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Risposta di Blackbaud
7mo
We appreciate you taking the time to share your experience working at Blackbaud. We have worked hard to create a company where people are valued and feel empowered to succeed and grow. We are committed to continually learning from our employees to see how we can ensure Blackbaud is a great place to work. Thank you for your feedback!

Esplora altre recensioni su Blackbaud

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Svantaggi

Long hours but it is worth it because it is a great place to work!

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Risposta di Blackbaud
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote First company with a dedication to mission and values across the non-profit sector.

Svantaggi

Tough to advance with such longevity among senior leaders.

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