Where did attention to the clients go? - Recensione dipendente - Customer Success Manager presso Blackbaud

1,0
9 mag 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

We have some of the most talented people who know the products and the industry. Work flexibility is great Work with some amazing clients that do good in society

Svantaggi

Doesn't value talent Continues to value profit over client satisfaction Mistakenly thinks solutions can stand on their own without client relationships No capability of upward movement in career Interdepartment communication is non-existent which kills innovation New solutions in the market are stealing business with better products and better client/employee relationships Just a company who has lost touch with their clients

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Svantaggi

Long hours but it is worth it because it is a great place to work!

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Risposta di Blackbaud
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote First company with a dedication to mission and values across the non-profit sector.

Svantaggi

Tough to advance with such longevity among senior leaders.

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