Run As Fast As You Can In The Opposite Direction! - Recensione dipendente - Customer Support Analyst presso Blackbaud

1,0
10 mar 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no pros to Blackbaud, oh, excuse me "blackbaud". See how edgy and nouveau chic they are? They didn't capitalize their name. I know, right??

Svantaggi

Software relegated to the 1990's. Their flagship software, The Raiser's Edge, is so full of bugs it's almost like the building (including the cafeteria) and its roach problems. There is minimal effort to test anything new with The Raiser's Edge. Office 2010 completely took "blackbaud" by surprise. They had NO IDEA it wasn't compatible with their software, and it only became partially compatible in 2012!!!! They had NO IDEA because they didn't bother to test it in beta. They are coasting along because, really, they don't have to improve their software. Who else will so-call nonprofits turn to? They're buying up all the competition. The last update I had the pleasure of living through was rolled out to much fanfare, and a patch had to be created the same freakin' day. This may or may not be related to the fact they let their employees drink alcohol on the job...it used to be every other Friday, but maybe it's just every day now? Oh, and the managers are a joke. The bimbow I had didn't even know how to use The Raiser's Edge, yet she was chosen to be my supervisor? And she had the personality of cobra snake...just like most of the other ones. You could get a good review if you sucked up and went out to the bars (sensing a theme yet?) in Charleston with the managers. They love to choose brown nosers to move up. If that's your gig, then you'll fit right in. Otherwise, stay away.

Esplora altre recensioni su Blackbaud

5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Svantaggi

Long hours but it is worth it because it is a great place to work!

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Risposta di Blackbaud
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote First company with a dedication to mission and values across the non-profit sector.

Svantaggi

Tough to advance with such longevity among senior leaders.

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