Awful - Recensione dipendente - Customer Service Specialist presso Booking.com

1,0
14 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Colleagues, lunch, nice offices, well paid

Svantaggi

- High school environment - Fake culture and code of conduct (a lot of retaliation, harassment and burn out issues) - Ridiculous management - A lot of micromanaging - A lot of gossip - Be careful at the parties, since your TL will pretend to be your friend, will ask for personal question and then will use this information against you - Team Leaders are far too young, totally unprofessional and have no clue of what they are doing. - Al lot of pressure - They just want zombies and people who never complain, otherwise they are gonna fire you with an excuse - Unrealistic targets - Employees are treated like robot, not like people - It’s not possible to grow in the company, unless you act like a yes man, smile all the time, never complain and pretend to be your TL’s best friend - Just a call center, even if they try to hide it - Late shifts - Weekends - Almost impossible to plan your holidays since the system does not allow it most of the time - Unethical behaviour, but managers always get away with it since HR is pathetic and cover it up all the time - Unless you are desperate, don’t accept this job. You are going to regret it for sure.

Esplora altre recensioni su Booking.com

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

avatar
Risposta di Booking.com
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team had a fun environment.

Svantaggi

You have to deal with tough customers.

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