Don’t trust the leadership - Recensione dipendente - Customer Service Specialist presso Booking.com

1,0
10 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Used to be proud of working for Booking.com

Svantaggi

7 years contribute to the company, contribute to the company’s core value which is exceptional customer service. During the Covid situation, we still believe in the leadership’s promise to build and protect the CS department And the whole CS departments all over the world got replaced by outsourced staff by a simple email and a PRE-RECORDED video.

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

avatar
Risposta di Booking.com
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team had a fun environment.

Svantaggi

You have to deal with tough customers.

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