Run - Recensione dipendente - Customer Service Senior Guest Specialist presso Booking.com

1,0
15 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing coworkers, superficial diversity/inclusion, minimum benefits

Svantaggi

Customer service staff were SOLD to a sub-par outsourced company during Black History Month in an attempt to avoid Unemployment Insurance penalties and having to pay severance, outsourced CS are notoriously poorly trained, upper management overpromise and under deliver, Corporate gaslighting, CEO is more concerned about stakeholders and profits than employees. No position is a safe position at this company.

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

avatar
Risposta di Booking.com
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team had a fun environment.

Svantaggi

You have to deal with tough customers.

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