Vantaggi
Solid benefits, yearly bonus (although that is subject to be withdrawn at management's discretion.) Job duties are relatively easy for someone with a medical and medical billing background. Working conditions are quite nice, for example the company provides ergonomic supplies when requested and safety equipment is readily available.
Svantaggi
Staff is predominately Hispanic (although this could be a pro if you are Hispanic.) Most of the conversation was conducted in Spanish, including instructions to the Registration Department staff by the department Supervisor. Training on new procedures was limited and often confusing, even to the most experienced department personnel. The company is family owned and operated, therefore family members are often in upper management positions without the skills and abilities to carry out the job functions of their positions. Salary increases are completely based on management's yearly performance appraisals. As an employee you have no chance to dispute or change your evaluation scores. The company has recently discontinued it's matching contribution to the 401(k) retirement savings plan and has not provided a projected date for reinstating the match. Gossip runs rampant throughout the company, to the extent that very few can be trusted with confidential matters.