Until site leadership is replaced, no outside the box thinking or change will happen - Recensione dipendente - Customer Care Supervisor presso Bread Financial

The systems and practices are well behind the times. Very little to no system integration, follow up or forward thinking. The middle management is treated like front line employees with a very strong 'Do what I say, not what I do'. They do not develop middle management unless you are a favorite by upper management. Questioning or suggestions to anything other than what is being handed down will result in segregation and not being on the "favorite" list.