"Associates" removed from the 'Service Profit Chain' - Recensione dipendente - Director, Client Services presso Broadridge

1,0
3 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people, and work from home flexibility.

Svantaggi

Having to work with limited to no systems resources. Legacy platforms of which none communicate or work with one another. Mismanagement which has led to mass layoffs over the past 5 years; a continuous exercise in 'robbing Peter to pay Paul,' cutting labor cost to reallocate resources to "improve" the business.

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Risposta di Broadridge
1y
Thank you for sharing your detailed feedback! We are glad to hear you valued the people and the flexibility to work from home. However, we are sorry to hear that you did not have an overall positive experience. We continue to embrace the concept of the Service-Profit Chain because we believe that delivering exceptional service and value to our clients and stakeholders requires us to develop and grow exceptional talent. Also fundamental is our commitment to cultivating strong governance practices to create a culture of integrity, sustainable growth, and long-term shareholder value. If you would like to discuss your concerns in further detail, we encourage you to reach out to TalentCommunity@broadridge.com. Your insights are invaluable, and we are committed to fostering a more supportive and engaging work environment for our team. Thank you again for your feedback and dedication and we wish you the best of luck in your future.

Esplora altre recensioni su Broadridge

5,0
2 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance Benefits package

Svantaggi

Upward mobility Busy time of year

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Risposta di Broadridge
5mo
Thank you for the 5-star review! We’re pleased to hear that you value the work‑life balance and benefits package, as supporting our associates’ well‑being remains a key priority. We also appreciate your feedback around career growth and seasonal workload. These insights are helpful as we continue to focus on development opportunities and ensuring teams are supported during peak periods. We encourage you to connect with your manager or HR Business Partner to discuss your career goals and explore potential growth opportunities. Ongoing conversations like these help us better support long‑term development.
3,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can test tactics, fail, learn, and it's a great place to try new things.

Svantaggi

The amount of admin work is insane. So much internal work that competes with marketing priorities.

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