Great Pros and Awful Cons - Recensione dipendente - Tutor presso C2 Education

At the corporate level, this place is very sketchy. (I said there were some very bad cons and I meant it.) The CEO takes the inherent cynicism of for-profit education to a new nadir of obnoxiousness. Upper management views the futures of children, the livelihoods of teachers, and the entire practice of education as NOTHING EXCEPT a market to be tapped for maximum profit. What does this mean in practice? It means that Directors are pressured endlessly to con clients into taking tests and classes that they don't need, that they will radically overstate the importance of going from a 1800 to an 1850 on the SAT in order to sell hours, and that upper management keeps moving the goalposts in the incentive structure to coax directors into selling more hours, in the process exhausting and demoralizing the directors. It means that tutors are given next to no paid prep time and that as a result, 20% or more of one's hours can end up being unpaid labor. Management (make no mistake about it) KNOWS that they are doing this. It's part of their business model, and it's easy to read between the lines when they talk endlessly about going "above and beyond" the call of duty. It's also easy to figure when you realize that they are constantly getting into legal trouble with their penchant for playing fast and loose with labor laws. It means that maintaining consistency in students' tutoring takes a back of the backseat to meeting student ratios, resulting in endless quick-changes in scheduling and students being bounced around from tutor to tutor. It means that they rush high-cost, low-quality materials to market and encourage students to buy said low-quality in-house materials so that they can make more money off them, while expecting the tutors to cover for the myriad problems with the work. It also means that tutors get tired of this (and all that was aforementioned) so turnover is high. Management is rhetorically committed to lowering employee turnover, but is practically committed to maximizing short-term profit period, and so they are opening new centers like coffee chains (literally, their new management team was imported from Starbucks) while letting the lower management deal with the problems in existing centers mainly by threatening them.