High Expectations, Many Tasks, Low Income Potential - Recensione dipendente - Designer presso CB2

There are simply far too many unrealistic expectations in a role that is really a sales position masquerading as "interior designer." Designers are supposed to: cold call (usually 30-50 per week), generate their own leads, convert store walk-ins...essentially driving sales for the store, and really acting like liaisons/concierges for client retention/relationship building. As a designer we attend in-home, virtual, or in-store design appointments...with the expectation that we will get clients to close anywhere from $5k - $50k+ in primarily furniture sales, from design deliverables returned to the customer within 24-48 hours. However the biggest challenge? Upper management expects that the designers and sales associates essentially operate as if they are running their own miniature business within the CB2 family...expecting us to foster, and maintain relationships with clientele as a means to bring revenue to the store...none of which is a problem inherently, but at $25/hour, and a incredible weak bonus/compensation structure...let's just say it leaves way more to be desired and there is little to no incentive to "be the rockstar" or advance in this path. You would essentially need to sell $3,000,000 in sales to achieve a maximum cap of $25,000 total. For most employees, their maximum earnings are approximately capped at $75,000. To give perspective, our store did $2.8m last year in sales. It is nearly impossible, and to achieve this, your work-life balance suffers. To add insult to injury, our executive management (below C-Suite) has been some of the most negative, scrutinizing, and unpleasant people I have had the misfortune to work under. We would constantly hear of their feedback from site visits, always cold, stiff, and distant. Afterwards...the berating, criticizing our performance (with little education/encouragement/training otherwise...would take a toll on our staff. It feels like we are all under-valued cogs in a corporate mass-produced furniture machine, with very little room to push the boundaries/grow/expand into something better.