Outdated company needs lots of improvement - Recensione dipendente - Customer Service Representative presso CNA

No training and development, extremely outdated systems and product. Systems shut down constantly on day to day basis. Policies in place do not accurately monitor your performance. Management does not care about lower level employee satisfaction. Policies put in place to combat reckless behavior actually rewards that same behavior. Overall the company is cheap, they don't invest in the improvement of the business as a whole.