Vantaggi
Very good business plan, if Franchisees / Owners follow corporate policies/procedures and properly train and provide support to technicians and managers. Almost every human being owns a cell phone. Humans are accident prone. When accidents happen, humans need their phones fixed!
Svantaggi
I was promised an opportunity to become a Co-Franchisee / Owner. That never materialized. I had to operate the store on a shoestring budget. My Franchisees / Owners purchased substandard parts directly from China. They would not properly train technicians and managers. Their idea of training was for you to watch a You Tube How-To Video. They would not replace light bulbs, fix faulty wiring or repair broken water heater. They would not pay for janitorial services, window cleaning or pest control. I had to do all of that myself. I worked 50 - 60 hours per week. I was given no lunch breaks away from the store. My lunch was typically eaten in between waiting on customers. I got every other Saturday off. The store was closed on Sundays.