A company I will never work for again! - Recensione dipendente - Claims Processor presso CRFS

I am partial to smaller companies (rather than the big banks) so I love working here. The work environment is causal. It can get stressful at times, just like any other business striving to meet month end and production goals. I started working here 5 years ago and have been promoted three times so there is opportunity for advancement. The company is also growing so there will be growing pains along the way as with other businesses. Emails from Senior Management are sent out giving us company updates which is appreciated to know the companies progress. I am grateful for someplace like this to work locally instead of commuting an hour each way with traffic. They also have good benefits. So, yes, its a great place to work if you are a hard working professional.

I don't have anything negative to say!

Work from home. Decent progress, but not great. They’ve made some processes a lot less complicated, brought in some new managers and new hires. It feels like it is getting better. If you’re meeting your production numbers, they completely leave you alone and don't bother you, which is cool because I just want to put my head down, work, and skip the small talk.

They hired a lot of people all at once, which makes it impossible to train them properly while still required on hitting your own production numbers. A lot of times, clients take forever to give us system access, but still expects files done on time anyway. Benefits have tanked—they took away the 401k match, there haven't been raises in over 4 years, and zero bonuses. There’s no real room to grow. Plus, if someone calls in sick, you’re basically expected to do the work of two or three people to try and hit their month end quotas.