No stability and little to no transparency - Recensione dipendente - Call Center Representative presso CSG Services

2,0
2 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some programs had incentives. The people (reps) were great and some of the Project Managers were amazing. Health Insurance, PTO and paid holidays were great to have also. Excellent job to dip your toe into sales.

Svantaggi

Every six-months there are rumors of lay-offs due to projects being lost. There is no long-term stability. They have recently moved their headquarters down to Austin, TX from Bellevue, WA to expand the company. However, they failed to tell anyone until a week or so beforehand. Bellevue office was closed within the month and everyone was moved to work remote, then layoffs came again. Can't be sure but it seems they are wanting to hire out in Austin in order to save money since minimum wage is lower out there. Although they moved HQ to expand, they do not have much business, as the reason for the last round of lay-offs was as a result of loss of clients. There have been times in which a male will start at a higher hourly wage than a female who does the exact same job. I have talked to others and have found that trend to be true throughout even amongst female employees who have been their longer and have more experience. Favoritism runs rampant (as can be expected in a small company, I suppose). HR has been outsourced and there is no real advocate/liaison between employees and leadership. All in all, this company is not the worst. It was a great learning experience and the people were great to work with. The main MAJOR problems came between leadership and the team. Do not make major life decisions based on your future with this company as they are quick to change direction and leave you behind despite any promises made to you.

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1,0
6 ott 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

NONE.. promise you the world but in hindsight they lie about everything.. its all about making money. other grunt workers are decent but we all get taken advantage of.

Svantaggi

VERY, VERY BAD EXPERIENCE. I have over 35 years experience in technology field with 3 degrees and they offered me measly 18 hour (Later I found out they paid a coworker male $25 hour!!) worked crazy hours on different campaigns and was doing 2/3 work but only compensated at 18 hour while my lazy coworkers got 20-25 hour!.. then when one campaign ends they give you another campaign but you have to take 2-3 dollars less per hour. WHAT A SCAM>... then they lay you off with NO NOTICE and cheat you out of holiday pay.. when I tried to reach out to get letter confirming i was laid off so i could get unemployment and state benefits. (pay mortgage ect) these jerks went dark on my .. DO NOT WORK FOR THEM.. unethical and they will use you up for their own greed. another girl moved to Austin and then was laid off with no compensation to get back to Seattle. DISHONEST........................... Pros NONE... dishonest scammers Cons cheap salary and lie about job security

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