Smoke and mirrors - Recensione dipendente - Account Manager presso CT

When I joined this company I was under the impression that it was much larger than it really is and that it would grow. However, almost all of the jobs have been outsourced overseas and they really only had sales people (aka digital strategists) or account managers in house. Most in house employees didn't last more than 1-2 years and client "happiness" and retention was a huge problem which I believe was a result of the business model/company structure (i.e. outsourcing to save a buck and not delivering on services promised to clients).