Vantaggi
Newer pharmacies are large, well planned out, clean, easy to work in/around/with others. As a pharmacy manager, the company makes it easy to go above & beyond for customers with special needs. They have the right idea for taking care of customers as patients, they emphasize counseling, patient-pharmacist interaction. (unfortunately, they don't provide the time or staffing support) VERY good prescription processing software, easy to use, very safe with verification redundancy.
Svantaggi
Upper management (pharmacy supervisors, district supervisors) out-of-touch with reality of day-to-day operations. Like most high-volume pharmacies, management expects complete customer satisfaction, but they do not provide enough man-power to make quality service a true priority. Very difficult to discipline employees, it's common to see supervisors overlook mistakes that may reflect poorly upon their own inability to lead. 14-hour, no break shifts are encouraged in states where no labor laws require mandatory lunch. Expensive benefits, 90-day probationary period. 1 year before retirement plan is active. Many senior managers are promoted based on years of service, not quality of work.