Great place for customers, employees a different story. - Recensione dipendente - RPH presso CVS Health

3,0
28 gen 2010
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Good benefits. -Decent employee discounts (20% off regular items and 30% off cvs products) -Co-workers are usually great to get along with. -Work schedule not too grueling. But can get bad if there are sick calls and the management need help covering shifts.

Svantaggi

-Sometimes management are all about numbers, all they care about is seeing a high score. -Customers can be extremely demanding. -Hours get cut all the time leaving us no help. But yet they want the best customers service. -At times the store can be so busy, there is no lunch break. I sometimes work 12 hour days and only had water and a snack. You can't even sit down for 5 minutes to eat because it is so busy. -Company tries to gain customers by giving out $25 gift cards for prescription transfer but end up just giving away free $ and causing more work for us due to most customers just go back to their regular store after they receive their gift card. Plus many customers abuse this by bringing multiple coupons we have to acknowledge.

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule, kind managers, slow summers

Svantaggi

Fast paced, huge volume, over worked

5,0
13 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Svantaggi

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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