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customer service inbound - Recensione dipendente - Customer Service Adviser presso Candy Group

2,0
9 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

changing hours to suit you, commission, apart from management nice staff to work with.

Svantaggi

taking commission off you for failing compliance greedy management keep extending probation period making changes every other day compliance team unfair only listen to selected calls not random structure of call centre is very bad new staff employed every month training to totally different to online systems don't believe that the company comply with UK law

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5,0
30 mar 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have only been with the company for a short time, but I’m really enjoying working at Hoover Candy. From day one everybody made me feel welcome and supported, especially my manager. When I arrived on my first day she had all my log in details and a lap top ready. This may not seem like a lot but in some companies, you can spend your first week trying to get this information. We have baskets of fruit delivered each week and the social committee always have lots of fun things going on. It’s nice to be part of a company where everybody is passionate about the brand and also its staff.

Svantaggi

None so far, seems like a great company

2,0
26 gen 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People are nice but unhappy so this causes big problems, most feel undervalued.

Svantaggi

Low wages, little communication, unhappy employees, name calling, resentment, Managers don't care about staff in most cases. Poor working conditions, no canteen, old windows in service centre and not double glazed but dirty and scruffy.

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