28 feb 2021
Risposta di Capco
5yWe are disappointed to read your comments and that you chose to raise this feedback as you leave the firm, given the range of channels that are in place to collect feedback so we can make improvements. The COVID-19 pandemic has presented a challenging climate for businesses, however, at Capco we have not delayed promotions or compensation reviews. On occasion where we have had to review our workforce, we have managed these changes in a way that has minimized the impact, redeployed wherever possible and supported with market competitive compensation. The firm has not undertaken any major job reduction programs in response to the pandemic, but some roles were unsustainable as our clients withdrew funding. This may explain the confusion but, in the few cases we have managed, we have done this sensitively and consulted closely with those affected. In line with Chris’ commitment, the firm has largely safeguarded employment and opportunities.
The comments on HR are unfair. The team has been at the sharp end of responding to the pandemic and as well as supporting the move to remote working with an on-line development curriculum, for example, they have also launched a range of measures to ensure that employees feel connected and can respond to the new world. This includes measures to support those leading virtual teams, ongoing communications and engagement initiatives. The team is committed to maintaining this support and remain available if any employee requires additional help.