-Call center associates are micromanaged to the minute
-No opportunities for development unless you're white and one of the "chosen ones"
-The department is mostly black but there are only a few black managers and senior managers. Unsure if there are any black employees in executive positions.
-Managers at HRO will walk right pass you and not say a word. They have an arrogant sense about them. I don't believe most have a college degree.
-Politics are crazy. I've changed teams just about every year since I've been with the company. Each manager has their own set of expectations and it hurts your development. By the time you and your manager are in sync-you're moved to a different team.
-If you're of a non-black race and fit the profile of being a yes man, agree on everything, brown nose, and love providing negative feedback than this is the job for you. You should excel and get promoted very quickly.