Senior Client Services Rep - Recensione dipendente - Dipendente anonimo presso Capital Group

3,0
21 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance is still pretty great. Good benefits. Nice people to work with.

Svantaggi

They're moving from service center to call center with metrics that are very heard to meet.

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Risposta di Capital Group
8y
Thank you for taking the time to share your feedback about working at Capital Group. As you commented, we strive to offer premium benefits, ensure associates have flexibility in their schedules to achieve work/life balance, and hire talented and motivated individuals to help challenge and develop each other. Regarding your perspective on the changing environment, we have and continue to focus on being nimble while maintaining our core values and emphasis on associate engagement. We know change can be challenging and often raises questions. We welcome ongoing dialogue and encourage you to continue to share your feedback. GlassDoor is a great way to do so, as is talking directly to your manager, senior manager or someone in HR.

Esplora altre recensioni su Capital Group

5,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Paid really well. Great benefits. Valued employees. Had good work life balance for call center environment.

Svantaggi

I don't really have any complaints. I honestly really liked the company.

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Svantaggi

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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