Culture was a main focus, but ultimately fell short - Recensione dipendente - Client Service Representative presso Capital Group

3,0
8 ago 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great retirement plan (if willing to stick it out and become fully vested) Supportive Team Members and Managers

Svantaggi

The cons of Capital Group dealt mainly with the focus moving towards call metrics and away from the people-first attitude when I initially joined the company. It was overwhelming, discouraging and lead to a typical call-center environment that undercut the principles the company said it valued. Additionally, there was very minimal room for growth or opportunity to move to other business areas.

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5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company and amazing culture

Svantaggi

Hard to move up from cap associate

1,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The bonuses and CSRP of 15% as well as many benefits are unmatched. I enjoy many of my colleagues and have made life long friends.

Svantaggi

It was a great place to work and many will continue to feel that way until they are affected like those of us in the Norfolk Virginia office. There is no loyalty from the company and people are replaced either by a “vision“ of technology that doesn’t yet even exist within the organization or by cheap labor “offshore“. I thought I would retire from here and now I find myself out of a job after over 20 years before the end of 2027.

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