A lot of false promises sold. Do NOT join the Call center at American Funds, you will regret it. - Recensione dipendente - Customer Service Representative presso Capital Group

1,0
22 feb 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is not so bad for a call center and the vacation days are good because you will need those to get away from this stressful job

Svantaggi

A lot of favoritism and bias. Managers already have their favorites and will leave the associates they don’t like as much in the dust. Manager micromanages and holds associates to different standards. What they look at as behavior that disqualifies some associates from promotions or bonuses, they disregard in other associates they like.

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5,0
23 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing place to work Compensation is great People are truly kind

Svantaggi

Advancement is slow - not a great place to grow your career

4,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits and compensation were great. Most people were really nice.

Svantaggi

Can become a gossip mill if you allow it. Constant rumors of HR cases, people forced to resign, inappropriate comments, etc. Some of the team leads and leadership actively participating in that gossip- really disappointing to see.

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