Horrible - Recensione dipendente - Customer Service Representative presso Capital One

1,0
17 giu 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Medical, 401K Benefits. Career Advancements. Tuition Reimbursement.

Svantaggi

Company has gone down hill. All about cutting corners to benefit the company's pockets, even it includes employee benefits and/or false promises. No place to move up unless it regards favoritism, not even for internship opportunities or if your numbers exceed expectations. False promises for employee support and culture. A false sense of values and culture that are promoted but not considered in-house, even with employee violating ethical and company moral along with multiple complaints to HR. Bonuses removed. No equal pay. Gender-biased. Tech outdated and do not implement innovated ideas or talent for solutions. Great place if you absolutely need somewhere to work but promotions revolve around company necessity, favoritism and not your performance, even if you are a high performer, and work above and beyond what is requested. Schedules are not by seniority or metrics as promised, never makes sense and new excuses on switching your schedule.

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5,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good opportunity and good career development

Svantaggi

Pay is not competitive in the current market

1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Svantaggi

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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