Its all who you know, Customer Service Coordinator - Recensione dipendente - Customer Service Coordinator presso Capital One

4,0
28 nov 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice, laid back environment Great vacation time The benefits are wonderful 401k Match

Svantaggi

Upper management looks down on the agents and do not care or even listen to their needs Always a lot of change, which isn't always bad Agents are not given the necessary materials and information to get the job done. If you don't know someone directly from another dept, it is very difficult to get promoted

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5,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good opportunity and good career development

Svantaggi

Pay is not competitive in the current market

1,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Svantaggi

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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