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Capital S.M.A.R.T Repairs

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Customer care and production - Recensione dipendente - Customer Care Advisor presso Capital S.M.A.R.T Repairs

3,0
26 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good/fun people to work with depending on location, training good depending on the trainer

Svantaggi

High staff turn-over for a reason, causing the hiring incapable/underskilled customer care staff, unhealthy working environment and abused by customers on a daily basis, unmanageable workload with no benefits or career progression, long hours starting at 7 or 8am

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5,0
18 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ive worked in a number of different workplaces since Ive worked here and this place still stands out as one of the best places Ive worked for! Management and head office are super supportive of their staff. Very professional with how they go about things, great incentives, excellent 1 on 1 training for newcomers, great processes and systems.

Svantaggi

Not to the fault of the company, but one colleague made my experience there very unpleasant hence my departure.

2,0
30 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Can keep to yourself and focus on your work

Svantaggi

Never fast enough or good enough and pay increases are only $1 per hour per year even if you try hard

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