Proceed with caution... - Recensione dipendente - Account Executive presso Cellular Central

Complaints about the company seem to be coming from people who had no place in a sales job. The closing percentage can be annoying when you have customers coming back with questions or even to simply thank you. However, if you are unable to sell to 20 of every 100 people you see, sales is not for you. If you're struggling to hit goals, including closing percentage, you are not immediately terminated. Management will work with you for quite some time before termination is even brought up. What people need to understand is that this is a sales job. Your job isn't to take orders or fix phones, it is to ethically discover a need and offer a solution. Management is as flexible as possible with you, if you work hard and do you job well you can do fairly well, plenty of opportunities to move up. Not to mention, it offers great experience and can be an excellent step towards even bigger opportunities.

Some locations tend to be busier than others, goals are adjusted as such though. If you can't handle regular changes you will not do well, it's the nature of the business. A few small things but the pros far outweigh the cons.

Working as a verizon retailer looks pretty good on a resume. You do have commission opportunities, but they are extremely hard to meet and are not that lucrative in comparison to many other authorized retailers.

Upper management blames everything on its employees without listening to anything from said employees. They try to teach you to be the used car salesmen of phones. They preach to be honest with your customers, but they want you to constantly exaggerate the truth and try to trick your customers into buying things they either don't need or want. Would definitely not recommend working here until they go through some company wide management changes.