Very little accountability, people are allowed to be late 6 times a month before they can possibly be let go. Store level management doesn’t have any disciplinary power.
It’s very much a Wolf of Wall Street vibe, you get paid a lot (2-3x)more for selling lower quality phones. Money seems to be the most important thing to everyone especially management. There seems to be a lot of drinking at work for some of the upper level management, stories of the GM asking new reps to stop at the liquor store to buy booze for the work day. Market trainer getting kicked off calls for being too drunk! Many other similar stories!
Market level management doesn’t seem to care about employees, it’s commission only, during COVID lockdowns the reps still had to work full time and were still commission only, while the directors left the state. Hard to earn commission when everything is closed and you’re getting 1-2 customers a week.
Very little real room for advancement, most of the store level leadership were very unhappy and had little real authority. Money drives everything!