Exploitation and Bad Management that Run the Business into the Ground and Turnover Employees Every 2 Weeks. - Recensione dipendente - Barista presso Cha Cha Matcha

1,0
21 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Cha Cha Matcha hires quickly if you have an inside connection.

Svantaggi

Cha Cha Matcha needs to respect and trust their employees. While Melkys Vargas worked with staff to ensure a healthy work environment and a trusting communication method, Pasang Sherpa is racist (to her South Asian and Hispanic employees), condescending, hypocritical, and unqualified for her job. The stores themselves operate on half (if not more) broken equipment, and expect employees who are already stretched extremely thin (in regards to scheduling) to operate on incredibly uncompetitive wages. The work environment is hostile, from manager positions to corporate and HR, and it should be of much greater concern that this company's turnover rate is so high. Cha Cha Matcha exploits its trusting employees and refuses to listen or change the glaring problems within its company that have resulted in its 14 million dollar debt.

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5,0
15 mag 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management cares about employees and work is fun/flexible

Svantaggi

Low pay and little growth

2,0
23 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most of the coworkers (baristas) are super chill and I definitely made friendships with people that I will keep for a long time

Svantaggi

Completely incompetent management, every single business decision they make is somehow the wrong one, inconsistent, they change their minds every few weeks on new policies, scammers (have us selling tenzo matcha instead of the high-quality proprietary blend that they claim) company has no clear or cohesive sense of direction. theres a reason theres such a high turnover with management. heat and a/c were broken for months and management refused to do anything about it despite employee complaints, and only fixed it when customers started complaining and leaving negative reviews too. steamers, water filters, register, etc. are always broken, and instead of fixing them to make the cafe more functional they just blame the baristas for low sales

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