9y
We appreciate your feedback and are sorry the for the experience you had working with us. Testing, learning, and refining our approach is part of our DNA here are ChenMed. We’re learning to slow down a bit, make sure our efforts are coordinated and understood, and that team members have the resources they need to be successful in their roles. That said, while we don’t have any locations or Patient Relations Managers in “Nashville, TN” today, we’re happy to report that our new comp model for those roles in our markets is allowing team members to significantly increase their total compensation. While this was an adjustment that took a little getting used to, it does seem to be working and it’s already being further enhanced for 2017.