6 mar 2021
Risposta di Citco
5yIt is disappointing to read this review however we are always looking for ways to improve and your feedback is valued.
We acknowledge the unexpectedly high volumes and the additional efforts put in by our employees. Please be aware, Management is doing multiple things to mitigate some of the concerns – you would have started seeing a difference recently, we have added more staff to pick up additional volumes and are relooking at our work plans. Please be aware that the management remains committed in its continued efforts to communicate with staff and create a positive work environment.
We have been working diligently to ensure that our employees have some flexibility that we are working 100% remotely. We run various wellbeing programs and other initiatives regularly to enhance employee experience.
We endeavor to provide a positive working atmosphere to our employees where they have autonomy in their roles, and are able to provide suggestions and feedback. We maintain that if any employee ever has any serious concerns about employment practices here at Citco, they should escalate them to HR or senior management, where they will be promptly reviewed and addressed appropriately.