Great pay, okay schedule, okay team for the most part
Svantaggi
Do not apply here or work if you have a disability unless it's somewhere outside the contact center. Bosses and managers will ignore the ADA accomodations act and will still discipline you if you're even in compliance.
Risposta di Citizens
5y
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support, and we take this type of allegation very seriously. Please be assured we have very strict policies against harassment of any kind, investigate all allegations and take appropriate actions based on our findings. We strongly encourage you to contact Citizens’ HR Service Center at 1-866-472-8234 or call in anonymously via Right Call at 1-877-495-4727 so that we can further discuss and look into your concerns.
The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too
Svantaggi
Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything