Call Center Representative - Recensione dipendente - Dipendente anonimo presso Citizens

2,0
17 feb 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Casual environment, fantastic co-workers, and 3 weeks of PTO right away. Management cares as long as your meeting your sales goals.

Svantaggi

I was looking forward to grow with Citizens and when I was hired as a part time employee, I was told after 6 months, I could have the opportunity to switch departments. I wasn't planning to move into a full time position for awhile, but life happens and I need to move into a full time position. Just when I was about to talk to my manager about my goals, the announcement was made to everyone that you could not switch departments or from part time to full time for 12 months after hire. Extremely disappointed that I have to look outside the company for a full time job with benefits, I could have seen myself retiring there. Everything is sales oriented and it's all about the numbers.

Esplora altre recensioni su Citizens

5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Best culture in banking by far

Svantaggi

No cons I can think of!

3,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Svantaggi

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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