Poorly Ran - Recensione dipendente - Customer Support Specialist presso Claim Toolkit

1,0
2 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are many wonderful (subordinate) employees at this organization that keep it going.

Svantaggi

To second the other review(s), many experiences do not bear repeating. However, it is important that some things be mentioned so that they (hopefully) change or are avoided. At the core, the business is operated horribly. It is evident in their *painfully high* turn over. Everyone is expected to do/know how to do every job. This is extremely stressful when you're under the impression you were hired for one job...only to realize instead you will need to learn to code and run a customer service help desk. There is an intense amount of programs/spreadsheets everyone must maintain, and the management create their own rules (at times not legal). There is an overall culture that management does not care about burning out their staff or treating them less than professionally.

Risposta di Claim Toolkit
3y
Thank you for taking the time to share this feedback with us. We are very sorry to hear about your experience at Claim Toolkit. We value all our current and former employees’ feedback, and hope to utilize such feedback to continue to grow and provide a positive experience for current and future employees. We welcome the opportunity to learn more about what specifically was not positive during your time with the Company. During the interview process, we do try to provide insight into the day to day duties an employee may experience, and we’re sorry if we fell short in that regard. With regard to your comment on illegal rules being implemented, as a software company focused on industry compliance, we can assure you that all actions taken are in accordance with state and local laws.

Esplora altre recensioni su Claim Toolkit

5,0
4 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They care about their employees. They lead an effective team with good values and a great work culture. They are helpful and encouraging, never hesitating to offer support. There is room to grow professionally.

Svantaggi

Working remotely can be a distraction. If you don’t have the professional maturity to know when to work, communicate effectively and when to take a short break, the culture may not be right for you. Also, working in software development can demand you to keep up with a fast pace and not everyone can do that.

1
1,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Absolutely none - this place is a sham.

Svantaggi

This is run by a wife and husband. The wife goes by her maiden name so they can hide how small the company really is. They are both micromanaging freaks. Completely toxic. Could t manage their way out of a paper bag if their life depended on it. Part of my job was to updates mistakes on their products. I would update it and then the update wouldn’t save. Apparently the husband had the changes pointed at the wrong placement and they kept blaming me until they figured it out. Never apologized. I put in a two week notice. They convinced me to stay and then fired me at the end of the two weeks. They needed me to stay because they were away on vacation those two weeks. Since they fired me I got unemployment. They fought me tooth and nail on that - lied - and they lost :)

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