5y
Dear Former Employee,
Thank you for your feedback.
I think this refers to a phone store now owned by Victra , a Verizon Franchisee since early 2018. ClickAway has since exited the wireless business.
If this is about ClickAway Computer Repair, our CEO would not tolerate bad business ethics as this is not part of our mission, vision, values, and customer service standard. We're saddened to not have heard from you, utilizing our Open-Door Policy, and we hope you would speak up as we would want all our associates to do so.
We have professional, low turn-over of associates and managers, and provide generous pay. We have some of the highest paid technicians in the industry and our incentive bonus structure allows for all technicians to get well compensated for all the work they do. We would have liked to have heard from you and anyone who felt they were not compensated correctly so we could take immediate action.