Vantaggi
Clio has quite a good product and the lawyers recognise and trust the brand, The Dublin office is lucky to have some great people working for them across all teams.
Svantaggi
Within my role as working with the AEs I can honestly say that not one rep including myself hit quota and made any money for the 6/7 months before I left. The management is exceptionally weak and the only response to any issue is to dial more calls and send more emails. I have been shouted at and sworn at by a senior manager as were the rest of the team and then it was ignored and never discussed. Reps are terrified to ask questions of the CS team as the process-driven management calls you out and publicly humiliates you. clear favorites across the team and one long-term sales rep that can basically do and say what he wants as they are terrified to upset him.