Run. - Recensione dipendente - Customer Support Representative presso ClockShark

I loved this job and would have stayed forever if I could have. The employees and management were all friendly and supportive.

There are no cons for this company.

A few well-meaning and talented folks here and there.

Cliff Mitchell has not been CEO for almost four years. No stability or real career trajectory less you're in the good ole' boys club. The product itself is okay but still stuck in the early 2020s; most of the competition now offers more for less. Little room for innovation, necessary changes and ideas for the product get scrapped because "this is the way it's always been done". Implementation of AI is mainly for show. Bad changes with parent company. Previous ELT were all friends who followed each other, came in, made poor decisions that affected everyone, and are now gone with new ELT continuing drastic changes. If you're still at ClockShark, your mobility is really limited. If you're part of said club and get to move to Simpro, you worry about being next on the chopping block. What are we doing here?