Great learning experience in a fast-moving industry - Recensione dipendente - Customer Success Agent II presso Coinbase

You work with a lots of smart people

Workload can periodically get intense

- Very interesting technical challenges - A LOT of autonomy (could be a con) - Amazing perks (WFH stipend, random gifts all the time) - Very smart colleagues - Great communication all around the company - Exciting - Brilliant CEO and engineering execs - A lot of useful education and automation regarding processes

- There is a lot of autonomy so if you're the kind of person who needs the work to be handed to you, you'll have to adjust - Since crypto is a very fast paced field, you will often have multiple projects on the go at the same time so work-life balance is usually relatively bad, although the company does offer re-charge days (and weeks) so that we can all take time off. - This is the biggest con: you get assessed if you're "on-track" or "off-track" every quarter, if you're "off-track", you have 60 days to fix it. Quite an aggressive stance, similar to Amazon's PIP program which is notoriously toxic.