Look elsewhere - Recensione dipendente - Customer Care Specialist presso Collette

2,0
31 mar 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The job was extremely easy in that you could get by doing the bare minimum

Svantaggi

Where to start. I worked here before covid but obviously was laid off due to the pandemic. The company culture here can best be described as brainwashing, where my 4 week training had me feeling like I worked for Google or Facebook the way the trainers and other employees raved about it. After a few weeks of being there after training I realized that we were totally coaxed into thinking it was the best company in the world to boost morale in a drabby 90s style cube maze call center where everyone makes minimum wage and only incentive to succeed is the steep promise of a potential free trip down the road. These people genuinely believe collette is the best company ever. Which is honestly frightening because the only people saying it were the most overworked and taken advantage of with their workload. This job was also heavily monitored. It felt like big brother. Screens are constantly recorded as well as calls. During pandemic work from home I was scolded for leaving myself set to “unavailable” on the computer/phone system for 90 seconds because I was in the restroom. It felt almost like middle school or high school; good behaviors were rewarded with a little glitter star card like that you’d imagine getting in 4th grade. Cringey. My raise was discussed in a manner that was similar to jobs past except this raise was .50 cents more per hour........ I left work that day rendered speechless.You can do better than this place. Keep interviewing. The Collette team “holiday parties” and even their refreshments at town hall meetings were like a post-church gathering and their team building activities like hot chocolate at Christmastime were so bland and lackluster. Every other company I’ve worked for made the extra but small investment to keep their employees happy with things like more than a crappy vending machine in the kitchen and one drink ticket at the holiday party. The people in this company who will succeed are family members on the exec board and those in outside sales. I have no idea how collette is doing as a company due to the pandemic but there are just far happier places to work where you’ll be treated better and make more money

Esplora altre recensioni su Collette

5,0
26 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working here has been one of the most rewarding experiences of my career. The leadership team goes out of their way to provide guidance, remove obstacles, and genuinely invest in people’s success. I feel trusted to own my work, make strategic decisions, and bring new ideas forward. The culture is a standout. Collaboration is real here, not just a buzzword. Cross‑functional teams communicate well, respect each other’s expertise, and work together toward shared goals. Professional development is another major plus. I’ve been encouraged to pursue training and opportunities that align with my long-term goals. Day to day, the work is fast‑paced and genuinely interesting—from developing strategic partnerships to helping shape long-term business direction. If you thrive in an environment where your contributions matter and your voice is heard, this is an excellent place to be.

Svantaggi

Fast-paced environment may not be for everyone, but it keeps things exciting

1,0
26 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teammates, made working for the company bearable.

Svantaggi

Constantly being overworked and underpaid, work life balance is non-existent. New hires come in making significantly more than the people who’ve been there for years. Good luck on getting a promotion, they only promote their favorites. You get sold you on the idea of a growing company, creating change and bring new ideas to the table, but it couldn’t be further from the truth, no real interest in changing even when it could save them time and money. Leadership only cares about getting to a billion dollars in revenue and they don’t care how they get there, or who they lose along the way. Health insurance is insanely expensive, can’t afford it only making minimum wage. Travel credits and Bonuses are an insult, less and less credits each year even tho they’re making more money than ever! Oh yeah, and HR leadership is a JOKE!

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