Vantaggi
As a field tech, at the shop i worked out of, we worked an awesome 2 sides of the week 4x10 schedule. Wed- Sat or Sun-Wed. Home garage was a privilege earned after your first 90 days. Trained each tech very well with plenty hands on training to accompany the classroom curriculum. My particular shop was a close knit fun group of people from the techs to the warehouse and even the higher ups. it was a great job to have if you are willing to work
Svantaggi
Comcast is a huge company, not even company as its a corporation. In the time that i was there in my opinion the corporate side was allowed to much say as to what happens in the field and it only ever got worse. When i started as a tech uniform was pants, such as, jeans with no hole, khakis, etc. as longs the were presentable and a company logo'd polo. which provided to us were at the time red, gray or black. Occasionally due to incentives for work progress and such the gave out different colored ones that stood for different things. by the time i was gone company policy, not only took away any and all incentives or awards recognition programs set in place but also changed uniform policy to a strict company provided khakis and company provided black polo. Which is obviously a decision that was made by a paper pusher who had never been in the field before or been in the sun in the midsummer with a black polo or up a pole on a ladder in tight khakis. just one example of the many things changed before i left