Vantaggi
Great benefit package with wonderful discounted cable. You learn what your really made of, because everyday becomes a battle just to go into work.
Svantaggi
As a cae (Customer account executive) your verbally and mentally abused by your supervisor and the customers. So called coaching is designed to teach you how to professionally mislead the customer. You have to abandon all dignity to successfully hold a position with comcast. After four years and a transfer to a new state I gave up and quit. My manager was consistently refusing to provide account credits that were due to the customer. This is something that goes on frequently throughout the company. Basically, when a shady sales person doesn't disclose the cost of install/setup the cae takes the call and attempts to convince the customer the charge is valid. Even if the customer demands supervisor assist they won't get it and the best thing to do is disconnecting the service.