Corporate is run like a mom & pop shop. As bad as frontline staff think it is at corporate, I can confirm it's so much worse than I imagined it could be. The level of dysfunction is embarrassing, and high turnover points at cultural issues. Workload expectations far exceed a 40-hour work week, even with a frantic pace. No established processes, procedures, lines of reporting, or onboarding materials. No resources for staff support/development. The burden of making systemic improvements are put onto staff that cannot keep up with daily workload as it is. If seeking a career in administration- look elsewhere, or look outside of healthcare altogether.
