You can find something better - Recensione dipendente - Customer Success Manager (CSM) presso Comply

Leadership and product - reputation in market.

Moves slowly and there could be more growth opportunity

Remote work is the only good thing here

Everything is terrible. Terrible management. No directions meaning constantly switching projects. Management doesn’t care about employees at all. It’s a corporate war in there. Constantly laying off good people and stretching team super thin. While asking you to do more. Unlimited PTO is a scam. Managers will make you feel terrible for taking a week off. No mentorship and constant blame game from management because they know they are doing terrible so they just keep blaming the people at the bottom of the chain. Can’t focus on what we are good at. Small to mid size firm. They are chasing the enterprise firms but they’ll hit a real wall when they will realize their product is not built for them. They are just successful because financial firms need this to stay compliant. Pay is awful. You’ll never get a raise or promotion since leadership is always down playing your achievements and don’t give clear guidelines on what their expectations are.