Subpar management - Recensione dipendente - Service Desk Technician L1 presso CompuCom

2,0
22 giu 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The location and building are nice in the Fort Mill location.

Svantaggi

Work life is hectic. There is no real care placed on the quality of the ticketing system. Management does not care about you, they just care about the QSA scores, and queue. You will have a lot of anxiety doing this job because there is little to no time to complete tickets on/in between calls, and they don't like to give you project time to complete them either. Good luck.

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Risposta di CompuCom
6y
Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.

Esplora altre recensioni su CompuCom

5,0
18 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Svantaggi

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management is very nice, contract client was good

Svantaggi

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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