Toxic leadership, zero development, and constant turnover - Recensione dipendente - Sales Agent presso Concentrix

1,0
24 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A few supportive colleagues who try to maintain positivity in an otherwise demoralizing environment.

Svantaggi

- Toxic management behavior is quietly encouraged as long as performance targets are met. - HR is ineffective and reactive. Formal complaints were dismissed without meaningful follow-up, and those raising concerns were later treated with disrespect. - Extremely high turnover. New employees cycle in and out constantly—clear evidence of an unsustainable work environment. - Calling in sick is discouraged. Pressure is placed on employees to justify time off with a doctor’s note immediately. - Feedback is unwelcome. Managers routinely speak down to employees, resist any form of critique, and present themselves as beyond reproach. - Emotional safety is a major issue. The behavior of certain managers caused multiple colleagues—particularly women—to break down in tears due to aggressive, condescending outbursts. - A toxic gossip culture exists. Managers openly speak negatively not just about those who’ve left, but also about current employees—creating a climate of fear and mistrust. - One-on-one feedback is often delivered in public settings, undermining privacy and professionalism. - No real personal or professional development. Promotions seem to favor blind obedience or internal connections, not actual contribution or skill. - Departing employees are mocked internally. Contract decisions are abrupt, poorly communicated, and handled without professionalism. - Culture is built on control and fear, not collaboration or respect. Burnout is high. Psychological safety is nonexistent. - Instead of addressing concerns or seeking compromise, the unspoken attitude is: “If you don’t like it, you can leave.”

Esplora altre recensioni su Concentrix

5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Svantaggi

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and team leads are nice for where I work.

Svantaggi

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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