Supportive team environment overshadowed by political management - Recensione dipendente - Team Leader presso Concentrix

2,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to meet new agents and grow a team and you get the ability to run your team the way you want provided metrics are hit. Bonus are pretty good too

Svantaggi

Management doesn’t care about you or how long you have been there. It’s very political and based on someone’s opinion it can drive uncontrollable situations and narratives. There is almost 0 accountability from some folks there in higher management. If they want you gone they will find a reason.

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5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Svantaggi

- low PTO accruance per paycheck - haven't run into many cons yet

3,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people and team leads are nice for where I work.

Svantaggi

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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